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Process Analyst

Salary: SGD70000 - 80000 / annum
Location: Singapore
Employment: Permanent
Reference: Job-F1-123-456

A leading Environmental solution provider is looking for a process analyst to manage a diversified portfolio of applications related to the Sales & Marketing.The Role

  • Maintain and document key information related to the application/functionalities and the processes in place to manage them
  •  Create/generate/maintain complex training document and provide training where required.
  • Provide solution expertise in analysis, implementation, training and change management for application enhancement.
  • Build and improve user knowledge base
  • Support super user network including the provision of application related advice and training, service request analysis and implementation, issue escalation to service managers

Your Profile
  • 5 years of experience in business process related work (improvement, modelling, mapping)
  • Strong ERP system understanding and familiar with RPA.
  • Combined knowledge and interest mix between business and technology.
  • Business process background and organization change management experience - focus on the accounting and cost controlling
  • Structured and organized, combined with good level of coordination and communication skills
  • Ability to work independently, defining targets and prioritizing tasks in a demanding environment
  • Analytical, team-player, proactive and highly committed
  • Willing to travel for up to 2 weeks at a time
  • Knowledge of risk controls
  • Functional knowledge of any ERP system

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